Public service

Effect of Online Payment Methods on Public Service Delivery in Department of Immigration in Kenya

Authors: Gladys Kangethe, Susan Wasike, Priscilla Mote The Catholic University of Eastern Africa P.O Box 62157 – 00200, Nairobi – Kenya Email: gkalone20@gmail.com ABSTRACT This study examined the effect of online payment methods on public service delivery in department of immigration. The study used a descriptive research plan. A sample size of 100 immigration officials […]

Effect of Personal Attributes on Employee Performance in the Public Service in Kenya

Journal of Management and Business Administration, Vol. 2, 2017 Authors: Joy Kelemba, Ronald Chepkilot and Charles Zakayo Kabarak University, P.O. Private Bag 20157, Kabarak – Kenya Corresponding author email:kasandi2013@gmail.com Abstract: The legitimacy of any public service draws its breath from the capacity of responding to the needs of citizens in a way that is economically […]