Effect of Personal Attributes on Employee Performance in the Public Service in Kenya

Authors: Joy Kelemba, Ronald Chepkilot and Charles Zakayo
Kabarak University, P.O. Private Bag 20157, Kabarak – Kenya
Corresponding author email:kasandi2013@gmail.com


Abstract
The legitimacy of any public service draws its breath from the capacity of responding to the needs of citizens in a way that is economically efficient. An emerging consensus among public sector experts is that in as much as public sector performance involves efficiency and outputs, it also involves the effectiveness of outcomes. The purpose of this study was to examine the effect of personal attributes on employee performance in the public service in Kenya. The study adopted a cross-sectional survey design. The study used a sample of 225 subjects out of whom 203 responded. Since the target population was heterogeneous, stratified and simple random sampling techniques were employed during sample selection. Data collection was by means of a questionnaire which had close ended items. Descriptive statistics were used to analyse the data. Quantitative responses based on Likert scale were coded in the computer using Statistical Package for Social Sciences (SPSS) version 21. Processed data were then presented using simple frequencies and percentages, and summarized in Tables. The researcher also observed ethical and legal issues in research like the principle of confidentiality, anonymity, and acknowledgement of other people’s input throughout the whole study. The study concludes that the influence of personal attributes on employee performance in the public service is statistically significant. The study recommends that there is need for organizations to improve personal attributes among employees, more especially in the public service where performance has been presumed to be generally low, in order to achieve the organization goals. Read more…


Leave a Reply

Your email address will not be published.